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Functional > Close
This phase can involve many activities and often depends on the Project
Management or Business Requirements.
Typical areas may include:
- Identification of follow-on actions.
- Review of documentation and sign-off
- Liaison with Training and Support Teams to highlight key skills which need
to be transferred.
- Submission to Quality Review as per Project or Business policies.
Ultimately, this phase sees the close of the functional deliverables within
an implementation project and is often over-looked with the pressure of
'go-live'. However, it is an essential link between project and
operational ownership of the application.
